Our returns policy states that should your purchase be damaged in any way during transit from The Grass Seed Store to your stated delivery address, you may refuse delivery and return it - or part of it - to us (The Grass Seed Store Ltd) via the original carrier completely free of charge. We will either dispatch a replacement order - or the damaged part of it - as soon as possible or issue a full refund for the price you paid for the entire consignment - or the damaged part of it. We can only accept the return of opened items if the packaging has been damaged in transit. Please note that once a purchase has been signed as received in good condition we reserve the right not to accept a return or refund of said purchase. |