Your satisfaction is very important to us. We accept authorized returns for an exchange, credit, or refund within 7 days on receipt of the purchase items. Items must be in their original condition with similar of our packing. We will not reimburse the return shipping. Any credit or refund will be for the price paid, minus shipping, insurance, charged fees and 10 Percent restocking fees.      

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Total weight and Stone size may vary slightly from piece to piece. Color may not appear as exactly in real life due to variation between computer monitors and geographical conditions.

Please note: In July 2003, a U.S. trade embargo against Burma (Myanmar) became effective. Bangkok Gems is aware of this embargo and the respective eBay guidelines. Please note that all our items of Burmese origin have been exported from Burma (Myanmar) as a rough mineral prior to July 2003. All further manufacturing (e.g. heating cutting, polishing) was performed in Thailand. Thus, according to U.S. Federal Law and Custom Regulations, these goods are therefore considered of Thai origin.